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Privacy
Privacy
This page explains what personal data ÆTERNEX AS may process when you contact us, and what this website does (and does not) do.
Summary
Clear, minimal, and purpose-limited.
Data is processed when you contact us
We process the information you send (email or contact form) to respond to your request.
Rights
You can request access, correction, or deletion of your data (see “Your rights”).
Controller
Who is responsible for processing.
ÆTERNEX AS
Organisation number: 934 646 606
Norway
Privacy contact: contact@aeternex.no
What data we collect
Only what is necessary to handle enquiries.
We may process the following categories of data when you contact us via the contact page or by email:
Identity and contact
Name, organisation (if provided), email address, and any contact details you include.
Enquiry content
The message you send, including contextual information about your organisation and situation.
Technical data (limited)
Server logs may record basic technical data (e.g., IP address, date/time, requested page) for security and operations.
Recommendation: do not send sensitive personal data (health information or identifying details about third parties) during first contact.
Why we process data
Purposes and legal basis.
Respond to your request
To read, understand, and respond to your enquiry; propose next steps; and, if relevant, prepare a scope proposal.
Legal basis: legitimate interest and/or steps prior to entering a contract.
Operate and secure the website
To maintain security and reliability (e.g., abuse prevention, troubleshooting).
Legal basis: legitimate interest.
Compliance
Where required to comply with legal obligations (e.g., accounting/procurement documentation when applicable).
Legal basis: legal obligation (where applicable).
Retention
How long we keep data.
We keep enquiry data only as long as necessary to handle your request and manage follow-up. If a business relationship is established, retention may follow applicable legal and contractual requirements.
You may request deletion at any time, subject to legal obligations that may require retention in specific cases.
Sharing
Third parties and transfers.
We do not sell your data. We do not share your enquiry content with third parties unless it is necessary to deliver the service you request (and you are informed), required by law, or needed to protect the website and our operations.
Hosting and email infrastructure may involve service providers acting as processors, under appropriate safeguards.
Your rights
Access, correction, deletion.
Access
You may request a copy of the personal data we hold about you.
Rectification
You may request corrections if information is inaccurate or incomplete.
Deletion
You may request deletion where applicable (subject to any legal retention obligations).
To exercise your rights, write to: contact@aeternex.no